Tech Support and Help Desk

Whatever the problem - we can help.

Give us a call with any computer problem you have, be it software or hardware, and we will have a technical support expert with legal software knowledge ready to assist you. Our team supports anything from server problems, configuring firewalls and VPN security, to creating a Table of Contents in Microsoft Word, converting a scanned image to editable text, or using a specific legal software package.

Additionally, we can track repeat issues and assist with hardware and software recommendations that best meet the needs and budget of your firm. Experiencing significant issues, or the same issue over and over again might mean it's time for new technology.

Below is a list of just of the more prominent legal software and hardware we deal with.

Software support

  • Amicus Attorney - Case Management
  • Sanction - Trial Presentation
  • HotDocs - Document Assembly
  • PCLaw - Time/Billing/Accounting
  • Microsoft Word, Excel, PowerPoint & Outlook
  • Corel WordPerfect
  • Visioneer PaperPort - Scanner Software
  • OmniPage Pro - OCR (Optical Character Recognition) Software
  • Adobe Acrobat 

 Hardware Support

  • Hardware - Computers, servers, printers, scanners, and other miscellaneous hardware including setup, installation and troubleshooting.
  • Network Consulting - Peer-to-peer, Windows NT, 2000 Server, 2003 Server, network installation, design & configuration, network cabling, VPN configuration and setup.
  • Managed IT Services - Monthly support agreements which cover virtually everything (servers, desktops, Windows updates, Antivirus updates, check log files to head off potential problems, any and all questions any employee has, and more).

Affinity University Classes

PCLaw - Front Office
September 09, 2010 (9:00 AM)

Tabs3 - Billing
September 10, 2010 (1:00 PM)

Tabs3 - Reporting
September 10, 2010 (2:00 PM)


Microsoft PowerPoint for the Law Office
September 17, 2010 (11:00 AM)

Adobe Acrobat for the Law Office
September 17, 2010 (1:00 PM)

Worldox Productivity
September 20, 2010 (11:00 AM)

Microsoft Outlook - Email Management
September 21, 2010 (2:00 PM)

PCLaw - Advanced Billing
September 22, 2010 (3:00 PM)

PCLaw - Time, Fees and Costs
September 23, 2010 (1:00 PM)

View All Classes